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Development & Membership Information Specialist

OVERVIEW OF POSITION:

The Development & Membership Information Specialist works closely with the Director of Development, Director of Membership & Community Outreach and other staff as needed. This position is of critical importance to supporting effective operations and promoting successful fundraising, outreach and member sustainment/recruitment. He/she will be the primary staff person responsible for the operation and accuracy of the League’s database and must be able to execute full-scale projects, from administrative tasks to decision-making. Accordingly, the Development & Membership Information Specialist will ensure the integrity of donor and member data by (1) entering gifts, grants and member dues in a timely and thorough manner, (2) generating reports for current and historical analysis, and (3) proactively identifying, recommending and implementing League-wide and data management improvements.

RESPONSIBILITIES AND DUTIES:

Database Management –

  • Input donations and dues payments into League database on an ongoing basis and ensure accuracy of information
  • Conduct regular reconciliation between database records with Accounting Department records; update and correct as needed
  • DonorPerfect membership management, integrity of data and inputting data under guidance of Director of Development and Director of Membership & Community Outreach
  • Assist Director of Development and Director of Membership & Community Outreach with coordinating, managing and tracking all membership and renewal activities including new member, renewal, and potential members
  • Contribute to tracking hours of voting members annually on excel spreadsheet and assisting in completion of membership roster
  • Manages and tracks all background checks of program volunteers
  • Create reports as requested by supervisors, senior staff and board members
  • Maintain database expertise to optimize useful information management

Donor/Member Acknowledgements –

  • Optimize database for fundraising and membership mailing efforts; including merging, proofing, printing and preparing donor and member acknowledgements
  • Coordinate and project manage membership renewal activities including compiling materials, preparing acknowledgement mailings, and producing member roster
  • Work with Membership Committee chairs (ABA, NOP & HILL) to ensure member issues are quickly identified, resolved and utilized for improved coordination of efforts

Trend Assessment and Recommendation Presentation –

  • Present analytically-based recommendations to promote advancement and membership department goals
  • Assess current data management practices and recommend/implement improvements
  • Discern and document relationships between organizations, donors, current members and their personal/professional networks; conduct online research as needed

Other Support

  • Provide event subscription support for League special events including assisting with onsite special event payment verification, cash handling, and other special event support tasks as needed
  • Coordinate mailings, create forms and maintain records and other documents as directed
  • Performs any and all other duties as assigned, including reception
  • Core hours are from 9:00AM – 5:00PM (7.5 hours/day) and may vary depending on business needs

 EDUCATION AND EXPERIENCE:

  • Bachelor’s degree preferred. Education requirement may be waived in lieu of four years relevant experience in a similar role
  • At least two years of experience in administrative and/or support role in nonprofit, business or similar professional environment
  • High proficiency with data management application (e.g. DonorPerfect, Salesforce.com, Raisers Edge) or similar software. Strong skills in Microsoft Office suite

 QUALIFICATIONS:

  • Ability to organize projects and tasks efficiently, meet deadlines and perform an array of duties in a fluid environment, both independently and as a team member
  • Possess ability to effectively and succinctly communicate complex information to a diverse audience
  • Maintains ongoing proactive and supportive communication with supervisors, volunteers and staff
  • Possess exceptional attention to detail as to ensure accuracy of reports
  • Possess strong interpersonal skills to strengthen and maintain effective relationships with members and stakeholders
  • Possess strong organizational, interpersonal, and communications skills
  • Ability to work flexible hours, including some weekend and evenings, depending upon League requirements

 OTHER:

Benefits package includes medical, dental, vision and 401(k) plans. Salary up to $18/hour DOE