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The Assistance League of Los Angeles exists to turn despair into hope amongst LA’s most vulnerable population: children living in poverty. Our programs provide educational support, arts enrichment, quality preschool, school uniforms and supplies, and emergency clothing and supplies to foster children. The League helps remove barriers to education, helping disadvantaged kids stay in school so they may lead fulfilling, productive lives.  www.asssistanceleaguela.org

 

1. Court Referred Volunteer Center (CRVC) Program Manager (posted September 19, 2017)

Primary location: 826 Cole Avenue, Los Angeles, CA 90028 (main office)

Essential Job Responsibilities:

  • Oversees CRVC agency relations, under the direction of the CRVC District Manager
  • Supervises Assistant to CRVC Program Manager
  • Conducts regular off-site agency visits and program audits
  • Frequently drives within Los Angeles County, following League mileage reimbursement guidelines
  • Conducts program training for supervisors and representatives of partner agencies
  • Develops and conducts training for court-mandated and CRVC-sponsored programs, including Driving Under the Influence Prevention Program (DUIPP), and other League programs as needed
  • Oversees Hospital and Morgue (HAM) program including client enrollment and notification, and communications with HAM trainer
  • Creates and updates agency relations collateral, including website development
  • Creates and updates collateral to support all training programs
  • Recruits new partner agencies to program
  • Locates new training sites/venues in various service areas as needed
  • Maintains regular communication with partner agencies, including onboarding, suspending or terminating agencies as necessary
  • Works with League human resources to manage client and agency incidents, claims, and reports, including investigation and resolution of complaints
  • Manages and tracks partner agencies’ MOUs and insurance
  • Regularly updates and accurately maintains partner agency information in CRVC database and/or files
  • Oversees and ensures completion of all agency relations verifications and other client and agency documents and performance
  • Establishes and maintains professional, courteous relationships with CRVC staff members and other program representatives
  • Maintains confidentiality of all CRVC client and personnel records
  • Performs other duties as assigned, including support in other CRVC roles

Education and Experience:

  • Requires minimum five years relevant experience. Related educational background and minimum two years work experience in a similar role or work environment will satisfy requirement
  • Well-honed training and presentation skills, including ability to present material clearly and concisely to a diverse audience
  • Demonstrated business writing and professional communication skills
  • Research skills
  • Supervisory experience
  • General administrative experience including data management and entry

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Professional verbal and written communications with supervisor, coworkers, partner agencies, clients, court personnel, and others
  • Ability to present information professionally, accurately and clearly to a diverse audience
  • Ability to develop and update training programs and materials as required
  • Ability to attract and retain new partner agencies
  • Proficiency in Microsoft Office Suite and internet research
  • Must be organized, flexible, and detail-oriented
  • Ability to analyze facts, solve problems, make decisions and exercise good judgment
  • Ability to work well independently
  • Supportive team player and supervisor
  • Ability to work some weekends and evenings required
  • Must have a valid California Driver’s License
  • Must have own transportation and a clean DMV record
  • Must possess and maintain valid automobile insurance
  • Bilingual verbal and written skills preferred
  • Previous experience in CRVC or similar program strongly preferred

Starting Salary:

Commensurate with experience

Exempt level

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is required to drive. The employee may have to sit at his/her desk in front of the computer for periods of time and must be able to talk, speak and hear clearly. The employee frequently is required to use his/her hands and fingers to type on the computer, handle or feel equipment that is necessary to perform their duties. The employee is occasionally required to stand for periods of time, to walk, bend over, and reach with hands and arms.

How to Apply:

Interested applicants should email their resume and cover letter in MS Word or .pdf format to HR@assistancelaguela.org. The League is an equal opportunity employer. We want to have the best available persons in every job. The League prohibits discrimination based on pregnancy, childbirth, breastfeeding or related medical conditions, perceived medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, marital status, age, sex, sexual orientation, genetic information, or any other basis protected by federal, state, local law, ordinance, or regulation.

 

2. Assistant to CRVC Program Manager (posted September 19, 2017)

Court Referred Volunteer Center (CRVC)

Primary location: 826 Cole Avenue, Los Angeles, CA 90028 (main office)

Overview of Position:

The Assistant to the CRVC Program Manager works in agency relations (AR) in the Court Referred Volunteer Center (CRVC) program. This position reports to the CRVC Program Manager (PM), and works directly with CRVC partner agencies and CRVC Referral Specialists and staff, where he/she responds to verification and other requests.

Essential Job Responsibilities:

  • Verifies hours, signatures and other volunteer and agency information in a timely manner
  • Regularly updates and accurately maintains partner agency information in database and/or files
  • Supports CRVC Program Manager (PM) as needed, including processing agency applications, Memorandums of Understanding (MOUs), insurance information, incident and accident reports, and verifying non-profit status
  • May assist PM with performing off-site agency visits and audits
  • May drive within Los Angeles County, following League mileage reimbursement guidelines
  • Maintains accurate and organized electronic and physical files
  • Assists PM with DUI and Morgue program coordination, including preparing class schedules, coordinating class venue and/or presenter, confirming participants and creating class roster, and notifying participants of any changes
  • Assists in copying and updating materials for classes
  • Working with calendar of availability, organizes upcoming schedule of classes and attendees
  • Establishes and maintains professional relationships with partner agencies, supervisor, CRVC and League staff members and other program representatives
  • Maintains confidentiality of all CRVC clients and personnel records
  • Performs other duties as assigned, including assisting as CRVC Specialist, if needed

Education and Experience:

  • Minimum two years’ office/administrative/clerical experience including data entry required
  • Previous experience in a similar work environment or Criminal Justice education preferred

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Computer skills include proficiency with MS Office Suite, data entry, and using the Internet for research
  • Typing speed 40 wpm
  • Exercises professional verbal and written communications with supervisor, coworkers and clients
  • Must be organized, flexible, and detail-oriented
  • Analyzes facts, solves problems, makes decisions and exercises good judgment
  • Ability to work well independently and is a supportive team player
  • Must have a valid California Driver’s license, own transportation, a clean DMV record, and maintain valid automobile insurance at all times
  • Second language skills preferred, but not required

Starting Salary: $16.00/hour, 7.5 hours/day

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee may have to drive. The employee may have to sit at his/her desk in front of the computer for periods of time and must be able to talk, speak and hear clearly. The employee frequently is required to use his/her hands and fingers to type on the computer, handle or feel equipment that is necessary to perform their duties. The employee is occasionally required to stand, walk, bend over, and reach with hands and arms.

How to Apply:

Interested applicants should email their resume and cover letter in MS Word or .pdf format to HR@assistancelaguela.org. The League is an equal opportunity employer. We want to have the best available persons in every job. The League prohibits discrimination based on pregnancy, childbirth, breastfeeding or related medical conditions, perceived medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, marital status, age, sex, sexual orientation, genetic information, or any other basis protected by federal, state, local law, ordinance, or regulation.

 

3. Receptionist / Membership Relations Coordinator / Assistant to Board President (Posted August 1, 2017)

Membership Relations Coordinator/Assistant to Board President Responsibilities-
• Maintains files, answers phones, and provides administrative support to the Board President
• Schedules meetings, calls, appointments and maintains the calendar of the Board President
• Drafts correspondence, reports, contracts and other documents for Board President
• Takes, transcribes and distributes minutes of meetings as directed by the Board President and Secretary of Board
• Maintain secretary files for Board minutes, Conflict of Interest and all other Board agreement files
• Donor Perfect membership management, integrity of data and inputting data under guidance of Development Office and Senior Development & Membership Manager
• Work with Membership Committee chairs (OSB, NOP & FCRC) to ensure member issues are quickly identified, resolved and utilized for improved coordination of efforts.
• Assist Membership team with coordinating, managing and tracking all membership and renewal activities, including new member, renewal and potential members
• Contribute to tracking voting members annually on excel spreadsheet and assisting in completion of membership roster
• Update and distribute auxiliary binder and membership roster binder
• Assist in coordinating with programs and putting together wish-list
• Oversees stationery and business cards including bidding and approval processes
• Upkeep social media including Facebook, LinkedIn and Twitter with direction from Public Relations and Development & Membership
• Manages and tracks all background checks of program volunteers
• Schedule meetings, calls, and appointments; take minutes at Membership Committee meetings for Chair
• Coordinate mailings, create forms, and maintain records and other documents as directed
• Cordially assists members, staff, auxiliary members, volunteers and visitors

Receptionist Responsibilities –
• Maintains safe and clean reception and visitor area by following office procedures
• Supports and maintains continuity with staff by communicating appropriate information
• Welcomes visitors by greeting them, both in person and on the telephone; answers and refers inquiries
• Answers incoming calls and routes calls as needed
• Greets and directs visitors
• Compose correspondence as needed
• Prepares rooms for meetings/classes and assists in event preparation as needed
• Maintains confidentiality of all records and data
• Receives, sorts and forwards incoming mail
• Assists with other related clerical duties such as photocopying, faxing, and filing as needed

Education and Experience:
• Previous experience with membership and/or community relations experience in a non-profit
organization a plus
• Experience as an administrative assistant supporting senior-level executives required
• Minimum three years of experience working in a similar capacity, preferably at a non-profit
organization
• Solid front desk experience working in a busy environment with the ability to multitask

Qualifications:
• Must provide all levels of administrative support including taking accurate, detailed fast notes, scheduling meetings, answering phones and performing routine administrative duties
• Demonstrated experience in people skills, organizing, and prioritizing objectives in a high volume workflow office
• Highly organized, self-motivated and able to manage projects, competing priorities and tight deadlines
• Highly proficient with Microsoft Office Suite, Outlook, database input and management (Donor Perfect preferred), internet applications and research, and social media
• Must possess excellent organizational and communications skills
• Ability to work successfully with representatives from various communities, organizations and neighborhoods with respect to the diverse populations and cultures
• Retain a high level of personal and professional integrity, mature judgment and discretion
• Possess a strong work ethic, take initiative and require minimal direction
• Ability to work flexible hours
• Strong customer service skills
• Ability to convey information clearly and accurately
• Ability to maintain confidentiality
• Ability to work with minimum supervision
• Presents a professional appearance and manner
• Must pass pre-employment background check
• Bilingual (Spanish) a plus

Compensation:
$18 – $20 commensurate on experience

How to apply:
Interested candidates should email their cover letter and resume in MS Word format only to: hr@assistanceleaguela.org.  Women, veterans and minorities are encouraged to apply, EEO.

 

4. COURT REFERRED VOLUNTEER CENTER (CRVC) REFERRAL SPECIALIST (Posted August 1, 2017)

(Los Angeles, CA) – Full Time

Overview of Organization: The Assistance League of Los Angeles exists to turn despair into hope amongst LA’s most vulnerable population: children living in poverty. Our programs provide educational support, arts enrichment, quality preschool, school uniforms and supplies, and emergency clothing and supplies to foster children. The League helps remove barriers to education, helping disadvantaged kids stay in school so they may lead fulfilling, productive lives. www.assistanceleaguela.org

Court Referred Volunteer Center (CRVC), an agency of the Assistance League, is responsible for helping Los Angeles nonprofit and public agencies recruit and manage the volunteers they need to successfully deliver on their missions. The CRVC program, which places more than 50,000 court-ordered volunteers with over 350 agencies every year, is currently recruiting a CRVC Referral Specialist. This position in located in Los Angeles, California, and will be required to work in other locations as needed.

Overview of Position: This position will refer Court-Referred Volunteers (CRV) to participating non-profit organizations throughout the Los Angeles area, where they perform court-ordered work assignments. This position is also responsible for maintaining a positive working relationship with other Court Referred Volunteer Center (CRVC) staff, court personnel, and outside contacts.

Essential Job Responsibilities: -Interviews Court Referred Volunteers (CRV) and maintains control of interview process. -Ensures CRV referrals are consistent with court orders. -Maintains accurate CRVC information in client files. -Performs daily inspections of own CRVC intake work. -Maintains confidentiality of CRVC staff and client records. -Reconciles client intake fees collected and transaction records. -Maintains business attire suitable for Court environment. -Answers phones and performs various clerical duties. -Attends CRVC meetings as required. -Provides coverage in various satellite office locations as needed. -Treats all clients equally and with dignity and respect. -Performs other duties as assigned.

Qualifications/Requirements: -Valid California Driver’s License. -Have own transportation and a clean DMV record. -Must successfully pass background check. -Valid/Current Automobile Insurance. -Enthusiastic team player. -Proficient in Microsoft Office Suite. -Solid inter-personal communication skills. -Ability to work independently.

Education and Experience: -Two years of college or equivalent in office experience. -Customer Service and clerical/office experience. -Demonstrated experience working within a multi-task environment. -Proficient Spanish speaking/writing a plus. -Cash-handling experience in service-oriented environment an asset.

How to apply: Interested applicants should email their resume and cover letter in MS Word format only to: hr@assistanceleaguela.org. Women, veterans and minorities are encouraged to apply, EEO.

Salary: $14.00 /hour

Required language:

  • Spanish